:root{--care-ink: #142541;--care-muted: #6d7b91;--care-blue: #1775d1;--care-sky: #79cfee;--care-yellow: #f4cc4f;--care-line: rgba(20, 37, 65, .1);--care-paper: #fffdf8}._root_yxp3t_11{min-height:100vh;color:var(--care-ink);background:radial-gradient(circle at 8% 5%,rgba(121,207,238,.2),transparent 30rem),radial-gradient(circle at 95% 0%,rgba(244,204,79,.17),transparent 28rem),#f6f5f1;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}._root_yxp3t_11 *,._root_yxp3t_11 *:before,._root_yxp3t_11 *:after{box-sizing:border-box}._root_yxp3t_11 button,._root_yxp3t_11 input,._root_yxp3t_11 textarea,._root_yxp3t_11 select{font:inherit}._root_yxp3t_11 button,._root_yxp3t_11 a{-webkit-tap-highlight-color:transparent}._root_yxp3t_11 :focus{outline:none}._root_yxp3t_11 :focus-visible{outline:2px solid rgba(23,117,209,.62);outline-offset:3px}._appShell_yxp3t_34{min-height:100vh;display:grid;grid-template-columns:92px minmax(0,1fr)}._rail_yxp3t_40{position:sticky;top:0;height:100vh;z-index:20;display:flex;flex-direction:column;align-items:center;padding:22px 12px 18px;border-right:1px solid var(--care-line);background:#fffdf8c7;-webkit-backdrop-filter:blur(24px);backdrop-filter:blur(24px)}._brandMark_yxp3t_54{display:grid;place-items:center;width:58px;height:58px;border-radius:20px;background:#fff;box-shadow:0 16px 35px #23486921}._brandMark_yxp3t_54 img{width:48px;height:auto;display:block}._railNav_yxp3t_66{display:grid;gap:9px;width:100%;margin-top:45px}._railLink_yxp3t_68{display:grid;place-items:center;gap:5px;min-height:62px;padding:9px 4px;border-radius:20px;color:#718098;text-decoration:none;font-size:10px;font-weight:720;letter-spacing:.04em;transition:color .16s ease,background .16s ease,transform .16s ease}._railLink_yxp3t_68:hover{color:var(--care-ink);transform:translateY(-1px)}._railLinkActive_yxp3t_85{color:var(--care-ink);background:#fff;box-shadow:0 12px 32px #203b591a}._navIcon_yxp3t_91{width:20px;height:20px}._railFoot_yxp3t_93{margin-top:auto;text-align:center}._presenceDot_yxp3t_95{display:inline-block;width:8px;height:8px;margin-right:5px;border-radius:999px;background:#50b67a;box-shadow:0 0 0 5px #50b67a1f}._railFoot_yxp3t_93 span{font-size:9px;color:#77839a;font-weight:750;text-transform:uppercase}._appMain_yxp3t_107{min-width:0;padding:18px 22px 22px}._topbar_yxp3t_109{min-height:70px;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:0 8px 18px}._titleLockup_yxp3t_118 p,._titleLockup_yxp3t_118 h1{margin:0}._eyebrow_yxp3t_120{color:#728198;font-size:10px;font-weight:800;letter-spacing:.15em;text-transform:uppercase}._topTitle_yxp3t_128{margin-top:5px!important;font-size:20px;letter-spacing:-.02em}._topActions_yxp3t_130{display:flex;align-items:center;gap:10px}._roleChip_yxp3t_132,._quietChip_yxp3t_132{display:inline-flex;align-items:center;gap:7px;min-height:36px;padding:0 13px;border:1px solid var(--care-line);border-radius:999px;background:#ffffffc2;color:var(--care-muted);font-size:12px;font-weight:700}._avatar_yxp3t_146{display:grid;place-items:center;width:36px;height:36px;border-radius:13px;color:#fff;background:var(--care-ink);font-size:12px;font-weight:820}._workspace_yxp3t_158{height:calc(100vh - 110px);min-height:620px;display:grid;grid-template-columns:minmax(280px,330px) minmax(480px,1fr) minmax(230px,280px);gap:12px}._panel_yxp3t_166{min-width:0;min-height:0;border:1px solid rgba(20,37,65,.085);border-radius:28px;background:#fffdf8eb;box-shadow:0 25px 70px #1a314e14;overflow:hidden}._queuePane_yxp3t_176{display:flex;flex-direction:column}._paneHeader_yxp3t_178{padding:22px 22px 16px;border-bottom:1px solid var(--care-line)}._paneHeading_yxp3t_180{display:flex;align-items:center;justify-content:space-between;gap:12px}._paneHeading_yxp3t_180 h2,._paneHeading_yxp3t_180 p{margin:0}._paneHeading_yxp3t_180 h2{font-size:19px;letter-spacing:-.025em}._countBadge_yxp3t_186{display:inline-flex;align-items:center;justify-content:center;min-width:28px;height:28px;border-radius:10px;background:#eef7fb;color:#216796;font-size:12px;font-weight:800}._filters_yxp3t_199{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin-top:17px}._filter_yxp3t_199{border:0;border-radius:11px;padding:9px 4px;color:#78859a;background:transparent;font-size:11px;font-weight:750;cursor:pointer}._filterActive_yxp3t_212{color:var(--care-ink);background:#f0eee8}._ticketList_yxp3t_214{flex:1;overflow-y:auto;padding:10px;scrollbar-width:thin}._ticketCard_yxp3t_216{position:relative;display:block;padding:16px 15px;border:1px solid transparent;border-radius:19px;color:inherit;text-decoration:none;transition:background .16s ease,border-color .16s ease,transform .16s ease}._ticketCard_yxp3t_216:hover{background:#eff6f9b8;transform:translateY(-1px)}._ticketCardActive_yxp3t_229{border-color:#1775d121;background:linear-gradient(135deg,#e7f6fce6,#fff9e3bd)}._ticketTop_yxp3t_234,._ticketMeta_yxp3t_234{display:flex;align-items:center;justify-content:space-between;gap:9px}._ticketName_yxp3t_236{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:800}._ticketTime_yxp3t_238{flex:0 0 auto;color:#8b95a7;font-size:10px}._ticketSubject_yxp3t_240{margin:9px 0 5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:650}._ticketPreview_yxp3t_242{margin:0 0 12px;color:#768299;font-size:11px;line-height:1.45;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}._statusTag_yxp3t_244,._priorityTag_yxp3t_244{display:inline-flex;align-items:center;min-height:22px;padding:0 8px;border-radius:999px;font-size:9px;font-weight:820;letter-spacing:.035em;text-transform:uppercase}._statusTag_yxp3t_244{background:#edf6ee;color:#44805a}._priorityNormal_yxp3t_257{background:#f0f1f4;color:#748096}._priorityHigh_yxp3t_258{background:#fff2cf;color:#997014}._priorityUrgent_yxp3t_259{background:#ffe6e1;color:#b44939}._conversationPane_yxp3t_261{display:flex;flex-direction:column;background:#ffffffe0}._conversationHeader_yxp3t_263{min-height:78px;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:15px 20px;border-bottom:1px solid var(--care-line)}._conversationIdentity_yxp3t_273{display:flex;align-items:center;gap:12px;min-width:0}._customerAvatar_yxp3t_275{display:grid;place-items:center;flex:0 0 auto;width:43px;height:43px;border-radius:16px;color:#2c5e8c;background:linear-gradient(145deg,#dff4fb,#fff2bd);font-weight:820}._conversationIdentity_yxp3t_273 h2,._conversationIdentity_yxp3t_273 p{margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._conversationIdentity_yxp3t_273 h2{font-size:15px}._conversationIdentity_yxp3t_273 p{margin-top:4px;color:#78859a;font-size:11px}._headerControls_yxp3t_291{display:flex;align-items:center;gap:8px}._iconButton_yxp3t_293,._controlButton_yxp3t_293,._button_yxp3t_293,._buttonSoft_yxp3t_293,._buttonDanger_yxp3t_293{border:0;cursor:pointer;transition:transform .15s ease,box-shadow .15s ease,background .15s ease,opacity .15s ease}._iconButton_yxp3t_293:hover,._controlButton_yxp3t_293:hover,._button_yxp3t_293:hover,._buttonSoft_yxp3t_293:hover,._buttonDanger_yxp3t_293:hover{transform:translateY(-1px)}._iconButton_yxp3t_293{display:grid;place-items:center;width:40px;height:40px;border:1px solid var(--care-line);border-radius:14px;color:var(--care-ink);background:#fff}._controlButton_yxp3t_293{display:inline-flex;align-items:center;gap:8px;min-height:40px;padding:0 14px;border-radius:14px;color:#fff;background:var(--care-ink);font-size:11px;font-weight:780}._controlOrb_yxp3t_325{position:relative;width:15px;height:15px;border-radius:50%;border:2px solid var(--care-sky);box-shadow:inset 0 0 0 3px var(--care-ink),inset 0 0 0 6px var(--care-yellow)}._silentPill_yxp3t_334{display:inline-flex;align-items:center;gap:7px;min-height:28px;padding:0 10px;border-radius:999px;color:#34637f;background:#eaf7fb;font-size:9px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}._silentPill_yxp3t_334:before{content:"";width:6px;height:6px;border-radius:50%;background:#4eb3d5;box-shadow:0 0 0 4px #4eb3d524}._messages_yxp3t_351{flex:1;min-height:0;overflow-y:auto;padding:26px 25px;background:linear-gradient(#ffffffd6,#ffffffd6),radial-gradient(circle at 15% 10%,rgba(121,207,238,.2),transparent 26rem);scrollbar-width:thin}._messageRow_yxp3t_362{display:flex;margin:0 0 18px}._messageStaff_yxp3t_363{justify-content:flex-end}._messageSystem_yxp3t_364{justify-content:center}._message_yxp3t_351{max-width:min(72%,620px);padding:12px 15px;border-radius:18px 18px 18px 6px;background:#f1f2f4;color:#283952;font-size:12px;line-height:1.6;box-shadow:0 8px 25px #1f354f0e}._message_yxp3t_351 p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}._messageStaff_yxp3t_363 ._message_yxp3t_351{border-radius:18px 18px 6px;color:#fff;background:var(--care-ink)}._messageSystem_yxp3t_364 ._message_yxp3t_351{max-width:85%;padding:7px 12px;border-radius:999px;color:#7c8798;background:transparent;box-shadow:none;font-size:10px;text-align:center}._messageMeta_yxp3t_383{display:flex;align-items:center;gap:7px;margin-bottom:6px;opacity:.72;font-size:9px;font-weight:760}._messageTools_yxp3t_384{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin-top:8px}._translateButton_yxp3t_385{min-height:25px;padding:0 9px;border:1px solid rgba(20,37,65,.12);border-radius:999px;color:#52657d;background:#ffffffb3;font:inherit;font-size:9px;font-weight:780;cursor:pointer}._translateButton_yxp3t_385:hover{color:#17395f;border-color:#17395f3d}._translateButton_yxp3t_385:disabled{opacity:.5;cursor:wait}._translation_yxp3t_388{margin-top:10px;padding-top:10px;border-top:1px solid rgba(20,37,65,.11);color:#52657d}._translation_yxp3t_388>span{display:block;margin-bottom:4px;color:#8490a1;font-size:8px;font-weight:820;letter-spacing:.09em;text-transform:uppercase}._translation_yxp3t_388 p{font-size:11px;line-height:1.55}._translationError_yxp3t_391{color:#9c4338;font-size:9px;line-height:1.35}._emptyState_yxp3t_393{height:100%;min-height:300px;display:grid;place-items:center;padding:38px;text-align:center}._emptyStateInner_yxp3t_394{max-width:360px}._emptyState_yxp3t_393 h2{margin:18px 0 8px;font-size:25px;letter-spacing:-.035em}._emptyState_yxp3t_393 p{margin:0;color:var(--care-muted);font-size:13px;line-height:1.65}._emptyGlyph_yxp3t_398{width:68px;height:68px;margin:0 auto;border:1px solid var(--care-line);border-radius:24px;background:linear-gradient(145deg,#e4f7fc,#fff4c7);box-shadow:0 22px 45px #24486b1f}._composer_yxp3t_408{padding:14px 18px 17px;border-top:1px solid var(--care-line);background:#fffdf9}._composerBox_yxp3t_410{display:flex;align-items:flex-end;gap:10px;padding:8px 8px 8px 14px;border:1px solid rgba(20,37,65,.12);border-radius:20px;background:#fff}._composerBox_yxp3t_410:focus-within{border-color:#1775d159;box-shadow:0 0 0 4px #1775d112}._composer_yxp3t_408 textarea{flex:1;min-height:42px;max-height:120px;resize:vertical;padding:10px 0 6px;border:0;color:var(--care-ink);background:transparent;font-size:12px;line-height:1.45}._sendButton_yxp3t_422{display:grid;place-items:center;width:44px;height:44px;border:0;border-radius:15px;color:#fff;background:var(--care-ink);cursor:pointer}._sendButton_yxp3t_422:disabled,._button_yxp3t_293:disabled{opacity:.45;cursor:wait;transform:none}._composerHint_yxp3t_425{display:flex;justify-content:space-between;gap:12px;margin:7px 5px 0;color:#8a95a5;font-size:9px}._contextPane_yxp3t_427{display:flex;flex-direction:column}._contextScroll_yxp3t_428{overflow-y:auto;padding:19px}._contextSection_yxp3t_429{padding:18px 0;border-bottom:1px solid var(--care-line)}._contextSection_yxp3t_429:first-child{padding-top:3px}._contextSection_yxp3t_429:last-child{border-bottom:0}._contextSection_yxp3t_429 h3{margin:0 0 13px;font-size:11px;letter-spacing:.06em;text-transform:uppercase}._detailList_yxp3t_433{display:grid;gap:12px;margin:0}._detailRow_yxp3t_434{display:grid;gap:4px}._detailRow_yxp3t_434 dt{color:#8b95a6;font-size:9px;font-weight:760;letter-spacing:.06em;text-transform:uppercase}._detailRow_yxp3t_434 dd{margin:0;overflow-wrap:anywhere;font-size:11px;font-weight:650;line-height:1.45}._participant_yxp3t_437{display:flex;align-items:center;gap:10px;margin:10px 0}._miniAvatar_yxp3t_438{display:grid;place-items:center;width:31px;height:31px;border-radius:11px;color:#fff;background:#27405e;font-size:9px;font-weight:800}._participant_yxp3t_437 p{margin:0;font-size:10px;font-weight:750}._participant_yxp3t_437 span{color:#8590a2;font-size:9px}._joinPrompt_yxp3t_442{padding:15px 18px;border-top:1px solid var(--care-line);background:#fffdf8}._joinPrompt_yxp3t_442 p{margin:0 0 10px;color:var(--care-muted);font-size:11px}._buttonRow_yxp3t_444{display:flex;flex-wrap:wrap;gap:8px}._button_yxp3t_293,._buttonSoft_yxp3t_293,._buttonDanger_yxp3t_293{min-height:40px;padding:0 16px;border-radius:13px;font-size:11px;font-weight:780}._button_yxp3t_293{color:#fff;background:var(--care-ink);box-shadow:0 10px 22px #14254126}._buttonSoft_yxp3t_293{color:var(--care-ink);background:#eeece7}._buttonDanger_yxp3t_293{color:#a74338;background:#fff0ed}._buttonWide_yxp3t_449{width:100%}._drawerBackdrop_yxp3t_451{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60;background:#0d1a2e40;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);opacity:0;pointer-events:none;transition:opacity .18s ease}._drawerBackdropOpen_yxp3t_452{opacity:1;pointer-events:auto}._drawer_yxp3t_451{position:fixed;top:12px;right:12px;bottom:12px;z-index:61;width:min(420px,calc(100vw - 24px));padding:20px;border:1px solid rgba(255,255,255,.18);border-radius:28px;color:#fff;background:#142842;box-shadow:0 35px 100px #0a1a2d57;overflow-y:auto;transform:translate(calc(100% + 30px));transition:transform .24s cubic-bezier(.2,.8,.2,1)}._drawerOpen_yxp3t_470{transform:translate(0)}._drawerHeader_yxp3t_471{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;padding:5px 2px 22px}._drawerHeader_yxp3t_471 h2,._drawerHeader_yxp3t_471 p{margin:0}._drawerHeader_yxp3t_471 h2{margin-top:5px;font-size:22px;letter-spacing:-.03em}._drawerHeader_yxp3t_471 p{color:#8ecde8;font-size:9px;font-weight:800;letter-spacing:.13em;text-transform:uppercase}._drawerClose_yxp3t_475{display:grid;place-items:center;width:38px;height:38px;border:1px solid rgba(255,255,255,.16);border-radius:13px;color:#fff;background:transparent;cursor:pointer}._drawerSection_yxp3t_476{padding:19px 0;border-top:1px solid rgba(255,255,255,.1)}._drawerSection_yxp3t_476 h3{margin:0 0 6px;font-size:13px}._drawerSection_yxp3t_476>p{margin:0 0 14px;color:#aebbd0;font-size:10px;line-height:1.55}._drawer_yxp3t_451 ._field_yxp3t_479 label{color:#aebbd0}._drawer_yxp3t_451 ._input_yxp3t_480,._drawer_yxp3t_451 ._select_yxp3t_480,._drawer_yxp3t_451 ._textarea_yxp3t_480{color:#fff;border-color:#ffffff26;background:#ffffff12}._drawer_yxp3t_451 ._input_yxp3t_480::placeholder{color:#7f8da4}._drawer_yxp3t_451 ._button_yxp3t_293{color:var(--care-ink);background:linear-gradient(90deg,#9eddf0,#f4d56a)}._drawer_yxp3t_451 ._buttonSoft_yxp3t_293{color:#fff;background:#ffffff17}._drawer_yxp3t_451 ._buttonDanger_yxp3t_293{color:#ffd7d0;background:#df634d29}._formGrid_yxp3t_486{display:grid;gap:12px}._formGridTwo_yxp3t_487{grid-template-columns:repeat(2,minmax(0,1fr))}._field_yxp3t_479{display:grid;gap:7px}._field_yxp3t_479 label{color:#77849a;font-size:9px;font-weight:800;letter-spacing:.075em;text-transform:uppercase}._input_yxp3t_480,._select_yxp3t_480,._textarea_yxp3t_480{width:100%;min-height:43px;padding:0 12px;border:1px solid rgba(20,37,65,.13);border-radius:13px;color:var(--care-ink);background:#fff;font-size:12px}._textarea_yxp3t_480{min-height:92px;padding-top:12px;resize:vertical}._input_yxp3t_480:focus,._select_yxp3t_480:focus,._textarea_yxp3t_480:focus{border-color:#1775d173;box-shadow:0 0 0 4px #1775d112}._notice_yxp3t_503,._errorNotice_yxp3t_503,._successNotice_yxp3t_503{padding:11px 13px;border-radius:13px;font-size:11px;line-height:1.45}._notice_yxp3t_503{color:#5d6d82;background:#f1f3f4}._errorNotice_yxp3t_503{color:#963c33;background:#fff0ed}._successNotice_yxp3t_503{color:#2f7750;background:#eaf7ef}._authRoot_yxp3t_513{min-height:100vh;display:grid;grid-template-columns:minmax(0,1.1fr) minmax(420px,.9fr);color:var(--care-ink);background:#f7f5ef;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}._authStory_yxp3t_521{position:relative;display:flex;flex-direction:column;justify-content:space-between;padding:clamp(35px,6vw,82px);overflow:hidden;color:#fff;background:#142842}._authStory_yxp3t_521:before{content:"";position:absolute;width:34rem;height:34rem;right:-12rem;bottom:-12rem;border-radius:50%;border:1px solid rgba(127,211,239,.28);box-shadow:0 0 0 70px #7fd3ef0b,0 0 0 140px #f4cc4f0a}._authBrand_yxp3t_523{position:relative;display:flex;align-items:center;gap:14px}._authBrand_yxp3t_523 img{width:116px;height:auto;filter:brightness(0) invert(1)}._authBrand_yxp3t_523 span{padding-left:14px;border-left:1px solid rgba(255,255,255,.24);color:#aebdd0;font-size:10px;letter-spacing:.14em;text-transform:uppercase}._authCopy_yxp3t_526{position:relative;max-width:700px}._authCopy_yxp3t_526 p{margin:0 0 15px;color:#8fd2eb;font-size:11px;font-weight:800;letter-spacing:.14em;text-transform:uppercase}._authCopy_yxp3t_526 h1{margin:0;max-width:680px;font-size:clamp(42px,6vw,78px);line-height:.94;letter-spacing:-.065em}._authFoot_yxp3t_529{position:relative;color:#8291a8;font-size:10px}._authPane_yxp3t_530{display:grid;place-items:center;padding:35px}._authCard_yxp3t_531{width:min(430px,100%)}._authCard_yxp3t_531 h2{margin:0 0 10px;font-size:30px;letter-spacing:-.04em}._authCard_yxp3t_531>p{margin:0 0 28px;color:var(--care-muted);font-size:13px;line-height:1.65}._authForm_yxp3t_534{display:grid;gap:15px}._authCard_yxp3t_531 ._button_yxp3t_293{margin-top:6px;min-height:50px;border-radius:16px}._authSecurity_yxp3t_536{display:flex;align-items:center;gap:9px;margin-top:22px;color:#8a94a4;font-size:10px}._pageWrap_yxp3t_538{max-width:1240px;margin:0 auto;padding:12px 4px 60px}._pageHero_yxp3t_539{display:flex;align-items:end;justify-content:space-between;gap:30px;padding:25px 5px 28px}._pageHero_yxp3t_539 h1{margin:7px 0 0;font-size:clamp(32px,4vw,48px);letter-spacing:-.055em}._pageHero_yxp3t_539 p{max-width:580px;margin:0;color:var(--care-muted);font-size:12px;line-height:1.6}._pageGrid_yxp3t_542{display:grid;grid-template-columns:minmax(300px,.8fr) minmax(0,1.2fr);gap:15px}._pageCard_yxp3t_543{padding:24px;border:1px solid var(--care-line);border-radius:25px;background:#fffdf8eb;box-shadow:0 22px 60px #1a314e12}._pageCard_yxp3t_543 h2{margin:0 0 18px;font-size:18px;letter-spacing:-.025em}._teamList_yxp3t_545{display:grid;gap:9px}._teamCard_yxp3t_546{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;padding:14px;border:1px solid var(--care-line);border-radius:17px;background:#fff}._teamCard_yxp3t_546 h3,._teamCard_yxp3t_546 p{margin:0}._teamCard_yxp3t_546 h3{font-size:12px}._teamCard_yxp3t_546 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